Reclaim disk space, honestly. Support & help.
Email us with your question, your macOS version, and what you were doing — we read every message and usually reply within a couple of business days.
Email Spaceback SupportOn the first screen, choose “Scan my whole Mac” or “Pick a folder”, then grant access in the macOS panel. Spaceback can only read folders you explicitly allow — it’s a sandboxed App Store app.
Every removal moves the file to the Trash, so nothing is ever permanently lost until you empty it yourself. You can restore anything at any time.
A one-time purchase (no subscription, ever) that adds exact-duplicate cleanup, photo-clutter cleanup (look-alikes & screenshots), whole-Mac scans and automation. Free already includes large & old files, Downloads cleanup, the storage map and Trash.
Open Settings inside Spaceback and tap “Restore”, or “Restore Purchases” on the unlock screen. It re-checks your App Store account and restores Pro instantly.
No. Everything runs on your Mac — no account, no network, no analytics, no tracking. See our Privacy Policy.